Moon Square Labs LLP · Since 2018

Tech-enabled freight auditing that recovers what carriers overcharge.

Expert analysts and in-house software that check every carrier invoice, recover overcharges and keep your shipping data secure.

Freight audit report

Exceptions by invoice

Example
InvoiceExceptionStatus
INV-0001Carrier ARate above contractFlagged
INV-0002Carrier BDuplicate invoiceFlagged
INV-0003Carrier AFuel surcharge mismatchIn dispute
INV-0004Carrier CAccessorial not in contractFlagged
INV-0005Carrier BLate delivery refundClaim filed
Carrier overcharges recovered
$5M+
Active international clients
25+
Freight invoices audited
2M+
Audit accuracy
99.9%

What we do

One partner for freight, data and software

Freight auditing leads our work, supported by the data operations and software engineering behind it.

View all services
  • 01

    Lead service

    Freight Auditing & Claim Processing

    Automated billing validation and recovery of carrier overcharges across parcel, LTL, truckload and international freight.

    • Rate, weight and accessorial validation against contracts
    • Duplicate invoice and fuel surcharge checks
    • Late delivery and service failure refund claims
    • Damage and loss claim filing with status tracking
    • Monthly savings and carrier performance reports
  • 02

    Data Processing & Analytics

    High-volume, secure processing of logistics and business data, from extraction and validation to reporting and trend analysis.

  • 03

    Custom Software, ERP & Web Development

    Business software, ERP modules, web applications and websites designed around your workflows rather than the other way round.

  • 04

    Software & IT Auditing

    Independent review of applications, ERP platforms, websites and technology processes to uncover security gaps, quality issues and operational risk.

  • 05

    Business & Technology Consulting

    Practical technology recommendations grounded in how your business actually operates.

Why line level

Spot-checks miss what a line-level audit catches

Spot-checks

  • Only a sample of invoices is reviewed
  • Duplicate bills and fuel surcharge errors go unnoticed
  • Late delivery and service failure refunds are missed
  • Damage and loss claims are left untracked

Line-level audit

  • Every rate, weight and accessorial checked against your contract
  • Duplicate invoices and fuel surcharges checked on every invoice
  • Refunds for late deliveries and service failures claimed
  • Damage and loss claims filed and tracked to status

Outcomes

What a line-level audit gives you

A container port at dusk, with cranes loading a ship and trucks moving along the quay
  • Overcharges recovered

    Billing errors become claims, filed and tracked to their status.
  • Cleaner invoices

    Rate, surcharge and duplicate billing errors flagged line by line.
  • More time moving freight

    Less time chasing billing errors, with monthly savings and carrier performance reports.

How it works

From invoice to recovery

  1. 01

    Share invoices

    Send a sample of carrier invoices and your rate contracts.

  2. 02

    We audit

    Every line is checked against contract rates, accessorials and surcharges.

  3. 03

    File claims

    We file refund, damage and loss claims and track each one.

  4. 04

    You recover

    Overcharges are recovered and shown in monthly savings reports.

Technology & Security

Your freight and financial data stays protected

Rate contracts, invoices and shipment details are treated as confidential from receipt to secure disposal.

How we protect your data
  • Encryption

    Data is encrypted in transit using TLS and encrypted at rest on managed storage.

  • Access Control

    Role-based, least-privilege access with unique user accounts and multi-factor authentication.

  • Audit Trails

    Activity on client data is logged and reviewed so every view and change is traceable.

  • Confidentiality Agreements

    All staff are bound by NDAs, and client NDAs are honoured throughout the engagement.

  • Secure Facilities & Devices

    Managed workstations, restricted removable media and controlled office access.

  • Backup & Retention

    Regular backups, tested recovery procedures and data disposal at the end of agreed retention periods.

Find out what your freight invoices are hiding

Share a sample of carrier invoices and we will show you where overcharges, duplicate bills and missed refunds sit.

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